How long will my composition last?
Our compositions can last for months, even up to a year, but their longevity depends on where they’re placed. Direct sunlight, humidity, or air flows can affect the quality over time. For best results, keep your composition away from sunny windows, drafty areas, and humid spaces like bathrooms with showers or bathtubs. Please note that we do not use any chemicals to extend the lifespan of our dried flowers.
How can I be sure my flower order will arrive on time?
At Carminis, we understand the importance of your flower delivery arriving when you need it. We will work diligently to ensure your order is processed and delivered with the utmost care and attention to detail. Once your order is received, it will take around 3 working days for the order to be processed and 1-2 days more to be delivered.
What if the composition I receive do not cover my expectations?
We have a 30-days return policy after your purchase date. After this time, no refund is possible.
Please contact us by writing an email to [email protected] with a picture of the product and explaining us why you are not satisfied with it. Please send it back in the original packaging you received it. After receiving your delivery, we will inspect it and send you an email informing your of the return of the the money or not. If your return is approved, we will send you the money back using the original payment method which you used. We will also refund you the cost of your delivery. The refund will take some days after your have received our email.
Can I order dried flowers that are not listed in the web Shop?
Yes, that is also possible. In the catalogue we send you, we offer you the possibility to select individual flower types so that you create your own composition. This option is only available for requests of 5 or more compositions.
We are a company and we request a large purchase, is this possible?
Absolutely! Please request from us at info@carminis(dot)shop our catalogue for companies where you can see the discounts we can offer you if you have a larger request. We also offer you the possibility to advise you on the best product or product combination according to your business and vision.
We are a company but we would like the option of lending a product, how does this work?
If you’re interested in this service, please reach out to request our lending information pamphlet. It provides details on our seasonal product options and pricing, tailored to fit your needs. This option is only available for businesses.
Will I get the same composition as in the picture of the catalogue?
Each composition is uniquely crafted, so your product may vary slightly from the one shown, as every piece of wood and flower is distinct. However, we’ll strive to create a similar arrangement that captures the essence of the original.